When you choose EXACT and EXAMINEPRO from Software of Excellence you open the door to a wealth of practice management and digital imaging expertise. We are dedicated to working with you every step of the way, offering you advice and training to get the most from your solution today and into the future.
Our ANZ based support team provides industry leading service to over 4000 practices. We understand that your time is valuable so it is important that your queries are answered promptly and knowledgeably. For this reason our highly trained team includes not only technical support staff but also highly experienced dental assistants who understand the challenges of a modern dental practice.
- All support calls are answered by a qualified support technician – not an answering machine
- Over 80% of support calls are resolved during the first phone call
- Over 90% of support calls are resolved within 24 hours
- Over 98% of support calls are resolved within 1 week
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